The Grill Room
300 Gravier St,2nd Fl, New Orleans, LA, 70130
The Grill Room Menu
-
Appetizers
-
Soups & Salads
-
Entrees
-
Sides
Healthy Meal suggestions for The Grill Room
-
Appetizers
-
Soups & Salads
-
Entrees
-
Sides
Sorry, We are updating this restaurant blood pressure menu details.
Sorry, We are updating this restaurant cholesterol menu details.
Sorry, we don't have Q&A for this restaurant.
Sorry, No Coupons available for this restaurant.
-
Address :
300 Gravier St,2nd Fl
New Orleans, LA, 70130 - Phone (504) 522-1992
- Website https://www.grillroomneworleans.com
- Click To Get Directions
Opening Hours
- Mon :7:00 am - 10:00pm
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : No
Accepts Credit Cards : Yes
Good For : Brunch
Parking : Valet
Bike Parking : Yes
Wheelchair Accessible : Yes
Good for Kids : No
Good for Groups : Yes
Attire : Dressy
Ambience : Classy
Noise Level : Quiet
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : Free
Has TV : No
Dogs Allowed : No
Waiter Service : Yes
Caters : No
WE SERVE THE FOLLOWING STATES
Looky Weed - Buy Marijuana Online
Looky Weed is here to help you navigate the maze of legalized marijuana. We provide you with a complete dispensary directory.
Richard M.
After getting hassled by another local restaurant about Christmas reservations, we decided to take a stab at the Grill Room which, until my recent visit, was highly recommended and thought of. Was I wrong. We arrived precisely at 2:00 PM and were quickly shown to the table. We were quickly greeted by the waiter and quickly encouraged to order. We were encouraged to quickly eat and drink our drinks . . . get my drift. Rushed is not the word for it. This was not a pleasant dining experience. The waiter was either homophobic or so inexperienced that he didn't know how to manage my partner and me. Extremely uncomfortable with the two of us. Very disappointing. We ordered. Food was lacking in taste and the portions couldn't have been smaller. The appetizer was a venison carpaccio. It was OK. The entree was absolutely dreadful. I had red fish and the piece delivered to our table was so small that I considered wrapping it up to bring home for my cats. This for $110.00? Give me a break. This is definitely a restaurant in New Orleans that is resting on its laurels from years ago. I paid the bill. The server brought the bill back to the table and charged me $3.60. Yes, that's what they ran my debit card for. I pointed the mistake out and they reran my debit card for 360.00, which was the amount of the bill. They ran my debit card again for 420.00 which was inclusive of gratuity and drinks. Needless to say, this wreaked havoc on monies available in my bank account. It was an absolute mess. I'll never eat at this restaurant again. It's not fine dining, I assure you. Try going to Restaurant August if you want a good dining experience in New Orleans. Take it from a local, the Grill Room isn't worth your time, money or satiating a good appetite for fine dining.
(1)matt d.
the food is not very flavorful, yet very expensive. seems to cater to an older, senior crowd. old school dining but not in a classic, timeless way...more of an hamfisted '80s way. leave it to the curb.
(2)Guy C.
Great for breakfast. Can't comment on other day-parts as we did not experience. They have unique way of serving the smoked salmon: wrapping it around balls of cream cheese. Served with a bagel, capers and red onion.
(4)Brenda T.
Sunday afternoon in the arts district can get pretty desperate when looking for an open restaurant. I was glad to not only find a nearby restaurant, but also be able to make a reservation with my Yelp app. The menu was what convinced us we needed to try the Grill Room. When we arrived, we were a little overwhelmed about being underdressed in such a posh restaurant. Despite the linens and elaborate place settings, the staff made us feel right at home in our Sunday afternoon jeans. We settled into our comfy chairs at a large table near the jazz trio. Impeccable service, followed by a variety of fabulous dishes for brunch made for a great day. I loved the fried chicken and waffles, but it didn't keep me from coveting my friend's order of cream cheese stuffed french toast. Yum!
(4)Harvey L.
Had the lunch buffet and it is fantastic. Good food and service beatiful space and happy to say it is locally owned again. They had some problems in the past but are on the way back up.
(4)Kelli C.
Not bad but not worth the price. Very good service. Better than average food. Very pricy.
(3)Shane L.
Let's start with our experience started in trouble on Christmas Eve. We arrived on time for our 9 pm reservation. We waited 10 min in the bar when asked if we wanted a drink I asked for a water and got the most disgusted look when delivered. We then got seated and were told the revillion dinner we booked three months ago was unavailable. After a bit of a discussion with the mgr. we found out that the revillion dinner was not available on christmas eve. The staff made it happen. The service was great from this point fwd. they overcooked our main course apologized with champagne and a sorbet palate cleanser. The butter lettuce salad and sweet potato soup were outstanding. The main course was ok duck and good strip loin. The decor was nice ideal for a first date.
(4)pam d.
Don't waste your money or your empty stomach on this place. I was shocked. I'm from New Orleans. Years ago, we ALWAYS had great afternoon tea at The Windsor Court, so when we had to celebrate a special event, I thought that lunch at The Gril Room would be perfect. WRONG. First off, we arrived in the hotel lobby, went for a quick trip to the ladies' room- The trash bins were overflowing and the baseboards/walls/door bases were filthy. We waited for our other guests in the lobby near the arrival desk- The lobby ceiling had an actual hole in it, and there was paint missing near a couple of light fixtures. This is supposed to be a nice hotel! Okay- so our other guests arrive and we head upstairs to The Grill Room. We had a group of 5, ordered appetizers and entrees. A bit later, our entrees arrived to the table- NO APPETIZERS. We didn't want to send 5 entrees back to the kitchen, so we just figured that we were not meant to have foie gras- oh well. This was at 2:30 on a Sunday afternoon. There were ZERO other guests in the dining room. How could service be so bad when there are no other guests? Hey Server: Did you even notice that you didn't bring appetizers? Our entrees were average at best. The shrimp/grits were a bland mess. Who would think that you could get BLAND in New Orleans? The other guests had eggs benedict- which were okay, one guest had french toast- which was okay. After the meal, we ordered coffee - which was brought to us sans any sugar bowl. Hey Server: Should you at least offer sugar when you bring coffee? Hey server: When people order coffee, Should you at least offer the dessert menu? We had to ask to see the dessert menu. Then, I get the bill. There was a 20% gratuity already added. I imagine that this explains the utterly deplorable service. No need to bother I guess, I mean- she's got the tip anyway. ANTONIA (or whatever her name is) is absolutely not qualified to be serving at an upscale establishment. She seems nice, but not sharp enough to be dealing with people paying these prices. If I had to say one positive thing- I would report that the mimosas were excellent. That's it. So DO NOT EAT HERE! There are plenty of wondeful restaurants in New Orleans- This is not one of them.
(1)Amanda M.
Oh God, if you can afford to spend a lot of money on breakfast...this is the place you should do it. My boyfriend and I were seated in the 94% empty Grill Room at a corner booth. Servers treated us like royalty (feels so strange, we're 21 and not rich). Free scones and butter, compliments of the chef. I ordered the Windsor Court Benedict. SOOOO DELICIOUS! Yolky, yummy eggs topped with the tastiest spicy hollandaise. Crawfish andouille hash and country potatoes. Unfortunately, it was a bit much for me. I only ate 1 of 2 and no, they don't box food for you...but maybe if you ask ahaha. Boyfriend got the Belgium Waffle served with the fluffiest creme and the freshes berries with the most heavenly syrup all on top of a waffle so soft and delicious. We got Grapefruit juice and Cranberry juice at $6 a glass which probably wasn't worth it. This GODLY breakfast felt like a first honeymoon breakfast...even though I only came to New Orleans for my birthday. If you really want to have the most amazing breakfast of your life, come here. If you've got money to spend on the most amazing breakfast of your life, you better come here.
(5)Richard M.
We got lucky, and I mean really lucky. We had a reservation in a crap hole called the Bombay Club, but got wise and left quickly (that's a another story for a later date). Lets talk about the Grill, it's a charming place on the second floor of a hotel. We call at 8:30pm on Christmas night after we left the dump (Bombay Club) and get a 9:15pm reservation. Upon entering we see this place is jumping. They have a JAZZ quartet and damn they're good. We wait to be seated and have a drink, offered with the usual nuts and other salty foods, then the hostess comes over and tells us our table is ready. Pretty fast for a full house. The menu consists of a three course meal. We have a wonderful bibb salad loaded with goodies to start, I order the breast of duck cooked two ways, the g/f orders the steak (nice fillet) that was cooked to perfection. Each is served with wonderful sides, veggies and truffle whipped potatoes. For desert I get fresh berries, and she gets the creme brulee. It was a great Christmas dinner.
(4)Mallory W.
I got a gift certificate to this restaurant for my birthday last year, and this was one of the most sumptuous, impeccable meals I've had the pleasure of eating. The service was excellent, we were treated like royalty, especially since they knew it was my birthday. I don't normally like scallops, but the diver scallops sounded so delicious that I had to try them and I found myself taking back all of the bad things I'd ever thought or said about eating scallops! We had a truffle risotto that was to die for, and then to top it all off they brought out a complimentary plate of chocolate covered strawberries with a sweet birthday message written in chocolate from the chef! If I win the lottery or strike it rich, you can bet I'll be back here.
(5)Joy W.
Was welcomed into the hotel like a queen; escorted to a magnificent table in front of a magic tableau of windows and ruffled curtains, behind a musical ensemble - piano, cello, etc. Had the Revillon dinner special - salad, pork belly & white beans, snapper; apple tart with rum raisin ice cream. Dinner started with a deviled quail egg. Tiny introduction to beautiful food. Each course was a very small portion - but delicious. And, that left enough room to have the last bite of the yummy dessert. Though we went with friends, I would recommend this for a special romantic dinner. couldn't have been more beautiful.
(5)Bruce C.
The Grill Room (breakfast & dinner) is part of the classic experience at the Windsor Court Hotel. The service is the best. The art work is real. But be prepared. Prices are higher than most other restaurants in New Orleans. We've had a couple of breakfasts for two: $80 & $ 60. If you can get past the prices, the food is excellent, the service is the best of any hotel in the city, and everything comes with a special touch. Recommended for breakfast: the Huevos Rancheros, the Windsor Court Benedict, the oatmeal (pick your fruit), or the French Toast. Pretty awesome. Orange juice is $5 and coffee is $10. The free coffee table is just steps away. Save your money and just have the entree.
(4)Cheryl B.
Robin Barnes is truly a delight to listen to in the Grill Room as you sip a cocktail and enjoy the classic ambiance of the chic lounge area. I would highly recommend for anyone whether you are a local or a visitor to visit and listen to Robin Barnes entertain you with her fabulous repertoire of music.
(5)Greg M.
After passing by here hundreds of times, finally decided to give The Grill Room a try for a leisurely late Saturday afternoon lunch. Glad we did! What we found was a luxurious dining room that rivals the best in the city, with service to match. The chef sent out a complimentary lump crab starter, to go with the homemade rolls served with house-made butter topped with Hawaiian sea salt. Very classy touch, especially at lunch time! My date opted for the classic salad, which was delicious with a very light dressing, that was described as "thousand island-like", but so much better than that. I went with the crab club sandwich with truffle fries. Awesome! The manager stopped by to ensure everything was great, and indeed it was!
(4)Cody H.
This was a nice experience. We went here on a cold, rainy night and it was nice. The atmosphere is old and dated, but it fits the hotel. The staff was great and the meals were good. Our apps were average at best, but we did enjoy the rest of the meal including the dessert. I don't think we will go back, but not because of a bad experience, just because it was one of the places in New Orleans that you need to try at least once.
(4)Nita J.
Just had a delightful steak and everything was excellent - food, service and setting..this is the first time I have eaten all my steak in a long time. Hotel is wonderful also. We will eat here again, for sure.
(5)Bert C.
Attentive service and food so good you want to lick the plate! Enjoyed dinner & then lunch. Both exeptional meals. Look forward to returning.
(5)Keith R.
Excellent service and food. Treated ourselves for our 2nd last day of our dual city visit to the states. Really enjoyed the food and atmosphere here. Go try it.
(4)Justin S.
The Hilton hotel recommended the grill room as a nice place close by the convention center area. It was a short walk. The live music was a nice touch, upbeat jazz. It helped the place not seem so stuffy. Definitely a very upscale place with a menu to match, but I didn't think it was overpriced. Actually would consider it a good value for fine food and entertainment. I had the Diver scallops and my wife had the rib eye steak. I can't remember what the rest of our table had but we all felt like we had great meals. The only downside to the evening was our waiter. Don't get me wrong he did a great job of taking care of us. He just seemed a little put out that we didn't order a bunch of apps and a bottle or 2 of wine. We had a group of 8 and we had come from a cocktail party with light munchies. We had a couple of glasses of wine but skipped the apps. He must have asked me 3 times "sir,... are you sure you don't want a couple of bottles of wine and some apps?". Normally yes.... But just so happened, not that night. I still give four stars and would highly recommend. It had the feel of a great kept secret.
(4)Chelsea B.
I stayed at this hotel and had delightful brekkies at the Grill Room... delicious eggs, blueberry pancakes, and incredible scones served to the table. Mmmm. But the dinner I experienced was disappointing. So disappointing, in a town where food rules. We started with a ravioli appetizer, which was served with a broth which I believe was simply the unseasoned, unaltered juice from a tomato. Bleh. This was followed by the grouper, a fish I normally love, to be served with a parmesan risotto. The fish and the risotto were nearly inedible. Both were cooked well, but the flavor? Completely non-existent. I spent several minutes wildly trying to flag down our server, begging for the salt shaker. I am fairly certain that neither the fish nor the risotto had been seasoned AT ALL. I have my suspicions that the risotto was missing the promised parmesan, or at least sufficient parmesan to impart any flavor. Did the chef bother to taste anything before sending it out to customers? Doubtful. I was starving, but couldn't finish the fish -- it just would not go down. I was sad to have wasted a meal in New Orleans on this restaurant.
(2)Nancy M.
Ooooh this place is pretty! Done in the same French colonial style as the rest of the hotel, yet somehow brighter and more whimsical. There are tables along a bright corridor on the outskirts of the main dining room next to very tall windows that look out onto a garden court. The chairs are reminiscent of what I found at cafs in Paris a few years ago. I was seated in the main dining room at a lovely corner table overlooking the main dining room. Behind me there was a bright mural depicting an outdoor scene that covered the entire wall with a similar mural on the far wall of the room. The gentleman that greeted me was looking very dapper in his black slacks, white jacket and black bow tie. My server was looking lovely in a similar uniform except that she wore a black vest without a jacket. I knew what I wanted before I received the menu, so I didn't bother to look it over too much, but from what I remember they have a pretty wide selection of breakfast options. I was glad to see that they had a Belgian waffle with strawberry compote (no whipped cream please!) and warm maple syrup, which I ordered with a cup of coffee. My breakfast came out rather quickly which was nice since I needed to get to work, but I was surprised by what I saw. There was a teeny tiny dollop, maybe half a teaspoon of strawberry preserve in the middle of my waffle. First of all strawberry preserves does not equal compote, and second, why so stingy? The waffle itself was sad too since it was soggy. When the bill came I damn near fell out of my chair. $6 for a plain cup of coffee?!?! Yes, this is a hotel restaurant, but that's ridiculous. The coffee tasted very good, but come on! During the course of my breakfast, two different manager types in suits came to check on me a total of 3 different times. If you're keeping track, that's four different people who wanted to make sure I was happy. I wish the food matched the level of service. 5 stars for atmosphere and service 2 stars for disappointing breakfast and outrageously priced coffee Average = 3.5 stars
(3)Corinne T.
Fantastic service, beautiful restaurant, amazing dinner. We had a client event in a private room. Very attentive service, Only thing is I wish the dessert was a little better but everything was wonderful! Ordered the filet, spring salad, grilled vegetables, risotto, key lime tart
(5)Linh N.
One of the best meals I've had in New Orleans. This restaurant is set in French Colonial style decor, with paintings of still potraits that brings a diner back to the 1700s. The furniture is of dark wood witih embroidered silk red seat cushions. The ladies' room has individual bathrooms and has a beautiful old vintage vanity table that I'd want to steal. The meals range from $12-135 for appetizers and $23-62 for the main course. I started off with the foie gras, which was rich, fatty and good. My main meal--seared diver scallops was the highlight of my life. Not my dinner, but my life. The scallops were soft, pillowy, and indulged in my mouth. It was so rich, so tender, so good. As far as the sides, the risotto wasn't my cup of tea. The service was incredible. The server knew what she was doing, and I've never seen a place setting with so many silver engraved utensils next to it. Throughout our night, the bow-tied pianist played many soothing melodies to entertain us. Overall, this is a fancy restaurant. Great food, great service, expect to wear something nice.
(5)Denise D.
Service was spectacular from Antonia and the pulled pork gumbo was the BEST gumbo we had while in New Orleans. It was delicious. The mimosas were also great, but our entrees were just so so. My steak was so overcooked it was hard to chew so I only took 2 bites. They did offer another, but I had sort of lost my appetite and just kicked myself for not getting another bowl of gumbo. My daughter's grouper had no acid whatsoever, so it was lacking as well. Not awful, but far from memorable. I asked if Daniel Causgrove was in the kitchen as he was a chef I had met at the Atlanta Food and Wine Festival and he made a great dish there and they just said. "yes". He had given me his card and said to say hello when we came for a visit, but I don't think this was ever communicated to him in the kitchen. Better places to eat in NO, but if they have the pulled pork gumbo (it was a daily special), do hit them up.
(3)Brenda T.
Sunday afternoon in the arts district can get pretty desperate when looking for an open restaurant. I was glad to not only find a nearby restaurant, but also be able to make a reservation with my Yelp app. The menu was what convinced us we needed to try the Grill Room. When we arrived, we were a little overwhelmed about being underdressed in such a posh restaurant. Despite the linens and elaborate place settings, the staff made us feel right at home in our Sunday afternoon jeans. We settled into our comfy chairs at a large table near the jazz trio. Impeccable service, followed by a variety of fabulous dishes for brunch made for a great day. I loved the fried chicken and waffles, but it didn't keep me from coveting my friend's order of cream cheese stuffed french toast. Yum!
(4)Harvey L.
Had the lunch buffet and it is fantastic. Good food and service beatiful space and happy to say it is locally owned again. They had some problems in the past but are on the way back up.
(4)Kelli C.
Not bad but not worth the price. Very good service. Better than average food. Very pricy.
(3)Shane L.
Let's start with our experience started in trouble on Christmas Eve. We arrived on time for our 9 pm reservation. We waited 10 min in the bar when asked if we wanted a drink I asked for a water and got the most disgusted look when delivered. We then got seated and were told the revillion dinner we booked three months ago was unavailable. After a bit of a discussion with the mgr. we found out that the revillion dinner was not available on christmas eve. The staff made it happen. The service was great from this point fwd. they overcooked our main course apologized with champagne and a sorbet palate cleanser. The butter lettuce salad and sweet potato soup were outstanding. The main course was ok duck and good strip loin. The decor was nice ideal for a first date.
(4)Mallory W.
I got a gift certificate to this restaurant for my birthday last year, and this was one of the most sumptuous, impeccable meals I've had the pleasure of eating. The service was excellent, we were treated like royalty, especially since they knew it was my birthday. I don't normally like scallops, but the diver scallops sounded so delicious that I had to try them and I found myself taking back all of the bad things I'd ever thought or said about eating scallops! We had a truffle risotto that was to die for, and then to top it all off they brought out a complimentary plate of chocolate covered strawberries with a sweet birthday message written in chocolate from the chef! If I win the lottery or strike it rich, you can bet I'll be back here.
(5)Joy W.
Was welcomed into the hotel like a queen; escorted to a magnificent table in front of a magic tableau of windows and ruffled curtains, behind a musical ensemble - piano, cello, etc. Had the Revillon dinner special - salad, pork belly & white beans, snapper; apple tart with rum raisin ice cream. Dinner started with a deviled quail egg. Tiny introduction to beautiful food. Each course was a very small portion - but delicious. And, that left enough room to have the last bite of the yummy dessert. Though we went with friends, I would recommend this for a special romantic dinner. couldn't have been more beautiful.
(5)pam d.
Don't waste your money or your empty stomach on this place. I was shocked. I'm from New Orleans. Years ago, we ALWAYS had great afternoon tea at The Windsor Court, so when we had to celebrate a special event, I thought that lunch at The Gril Room would be perfect. WRONG. First off, we arrived in the hotel lobby, went for a quick trip to the ladies' room- The trash bins were overflowing and the baseboards/walls/door bases were filthy. We waited for our other guests in the lobby near the arrival desk- The lobby ceiling had an actual hole in it, and there was paint missing near a couple of light fixtures. This is supposed to be a nice hotel! Okay- so our other guests arrive and we head upstairs to The Grill Room. We had a group of 5, ordered appetizers and entrees. A bit later, our entrees arrived to the table- NO APPETIZERS. We didn't want to send 5 entrees back to the kitchen, so we just figured that we were not meant to have foie gras- oh well. This was at 2:30 on a Sunday afternoon. There were ZERO other guests in the dining room. How could service be so bad when there are no other guests? Hey Server: Did you even notice that you didn't bring appetizers? Our entrees were average at best. The shrimp/grits were a bland mess. Who would think that you could get BLAND in New Orleans? The other guests had eggs benedict- which were okay, one guest had french toast- which was okay. After the meal, we ordered coffee - which was brought to us sans any sugar bowl. Hey Server: Should you at least offer sugar when you bring coffee? Hey server: When people order coffee, Should you at least offer the dessert menu? We had to ask to see the dessert menu. Then, I get the bill. There was a 20% gratuity already added. I imagine that this explains the utterly deplorable service. No need to bother I guess, I mean- she's got the tip anyway. ANTONIA (or whatever her name is) is absolutely not qualified to be serving at an upscale establishment. She seems nice, but not sharp enough to be dealing with people paying these prices. If I had to say one positive thing- I would report that the mimosas were excellent. That's it. So DO NOT EAT HERE! There are plenty of wondeful restaurants in New Orleans- This is not one of them.
(1)Amanda M.
Oh God, if you can afford to spend a lot of money on breakfast...this is the place you should do it. My boyfriend and I were seated in the 94% empty Grill Room at a corner booth. Servers treated us like royalty (feels so strange, we're 21 and not rich). Free scones and butter, compliments of the chef. I ordered the Windsor Court Benedict. SOOOO DELICIOUS! Yolky, yummy eggs topped with the tastiest spicy hollandaise. Crawfish andouille hash and country potatoes. Unfortunately, it was a bit much for me. I only ate 1 of 2 and no, they don't box food for you...but maybe if you ask ahaha. Boyfriend got the Belgium Waffle served with the fluffiest creme and the freshes berries with the most heavenly syrup all on top of a waffle so soft and delicious. We got Grapefruit juice and Cranberry juice at $6 a glass which probably wasn't worth it. This GODLY breakfast felt like a first honeymoon breakfast...even though I only came to New Orleans for my birthday. If you really want to have the most amazing breakfast of your life, come here. If you've got money to spend on the most amazing breakfast of your life, you better come here.
(5)Richard M.
We got lucky, and I mean really lucky. We had a reservation in a crap hole called the Bombay Club, but got wise and left quickly (that's a another story for a later date). Lets talk about the Grill, it's a charming place on the second floor of a hotel. We call at 8:30pm on Christmas night after we left the dump (Bombay Club) and get a 9:15pm reservation. Upon entering we see this place is jumping. They have a JAZZ quartet and damn they're good. We wait to be seated and have a drink, offered with the usual nuts and other salty foods, then the hostess comes over and tells us our table is ready. Pretty fast for a full house. The menu consists of a three course meal. We have a wonderful bibb salad loaded with goodies to start, I order the breast of duck cooked two ways, the g/f orders the steak (nice fillet) that was cooked to perfection. Each is served with wonderful sides, veggies and truffle whipped potatoes. For desert I get fresh berries, and she gets the creme brulee. It was a great Christmas dinner.
(4)Bruce C.
The Grill Room (breakfast & dinner) is part of the classic experience at the Windsor Court Hotel. The service is the best. The art work is real. But be prepared. Prices are higher than most other restaurants in New Orleans. We've had a couple of breakfasts for two: $80 & $ 60. If you can get past the prices, the food is excellent, the service is the best of any hotel in the city, and everything comes with a special touch. Recommended for breakfast: the Huevos Rancheros, the Windsor Court Benedict, the oatmeal (pick your fruit), or the French Toast. Pretty awesome. Orange juice is $5 and coffee is $10. The free coffee table is just steps away. Save your money and just have the entree.
(4)Tanya B.
This is a late review from my experience at Christmas. I was too stunned to write a review at the time. My husband and I spent the week of Christmas in New Orleans and had a fabulous time. The only blotch on the trip was our Christmas dinner at The Grill Room. The service was 0 stars. The food was 0 stars. Our waiter was arrogant and lacked any semblance of customer service or courtesy. The Red Fish I had was disgusting, in fact the tiny tid bit of fish that they served (portions were ridiculously small) was not even eaten completely. The soup was the only thing worth eating for me. My husband had the duck and said it was delicious but again the portion size was negligible. The drinks were good although you can't really mess up a bottle of wine or a vodka tonic. All in all a most disappointing experience especially since it was a special occasion. I wish we had just gone down to Oceana and had some delicious cajun food and a beer. We will not be back and will not recommend to our friends.
(1)Thomika S.
I visited the Grill Room for my second Reveillon dinner. I have always had good experiences at the Windsor Court Hotel which is where the Grill Room is located. I have been to Le Salon several times for afternoon tea and each has been a delightful experience. For me, the Windsor Court has become synonymous with elegance, top notch service, and great food so my expectations were high. For the Reveillon dinner, I was dining with a party of nine. We were seated in what I suppose is considered a semi-private room. The ambiance and decor certainly lived up to my expectations of elegance. Simply put, it was beautiful. The Reveillon dinner consisted of 3 courses. However, we were treated to an amuse bouche of a marinated duck breast which was delicious. I ordered the risotto with parmesan and black winter truffles for the appetizer, crispy skin snapper with shrimp and red quinoa for the entree, and almond pound cake with melon and frozen yogurt for dessert. I enjoyed the risotto the most. That's not to say the rest of the meal was bad - it wasn't. I was pleasantly satisfied, just not WOWED! And to be honest, i was a bit disappointed with the dessert portion. The pound cake was a bit on the dry side and was only slightly larger than a Reese's peanut butter cup. But I found the melon and yogurt refreshing. I also have to give them points for allowing us to substitute the dessert from the chefs tasting menu at no additional charge. Since i'm not a fan of peanut butter dessert, I passed, but those of us who did order it seemed to enjoy it. I don't think I would do another Reveillon dinner at the Grill Room. It was priced at $55 and then include a $6 cafe au lait (seriously?) and tax/tip leaves me with an $80 tab. I'm not complaining as the experience overall was very nice. But I kind of want a little more bang for my buck in the taste department if I'm spending that much on one meal. The service and ambiance were excellent, so I would be willing to give it another shot. But the afternoon Tea at Le Salon still remains my favorite thing about the Windsor Court.
(3)Jessica R.
Suuuuuper fancypants kind of place. Walking into the Windsor Court motel is like going through a portal to the parallel universe where we're all fabulously wealthy. It's fun to get dressed up and go here; the service is excellent, the surroundings are opulent, the roses are beautiful. They apparently do high tea here, but I'm not sure when. If you're going to the restaurant, you can valet park your car -- they'll validate your parking. Which, of course, is always a bonus.
(4)Lee B.
2 stars to be nice. It is the holiday. I wish I had seen the other review from last night. We had the same experience. Although they did not charge us for an extra plate. Incredibly small portions. I thought about eating again after dinner. It started while we were waiting for our table. In the bar. I asked for a glass of water and the server agreed to bring it and then just went to the next table and stood chatting with the patron at another table for a good 10 minutes. Turned out to be a moot point as they came to take us to our table. The service there started out OK. Then went to indifferent. At $110 per plate I should not have to flag the server down for a coffee refill. They solved that by leaving the pot pf coffee on the table to get cold. For the appetizer we had the short ribs and the scallop. The short rib was the best part of the meal. The scallop was fishy tasting. Soup and salad OK. For the entree we had the Strip. Not even close to the best steak I have ever had. It was good but not memorable. My wife's steak was under-cooked. Get this, they took the steak back for more heat and then brought it out with the same sides. I mean it was a mushroom cake. She had taken a bite and they cleaned it up and reserved it. She did get a new onion though. The manager checked on us so kudo's there. Dessert? Well I just had a resentment by then. My Christmas wish would have been to make reservations elsewhere. It was however, a learning experience.
(2)Nancy M.
Ooooh this place is pretty! Done in the same French colonial style as the rest of the hotel, yet somehow brighter and more whimsical. There are tables along a bright corridor on the outskirts of the main dining room next to very tall windows that look out onto a garden court. The chairs are reminiscent of what I found at cafs in Paris a few years ago. I was seated in the main dining room at a lovely corner table overlooking the main dining room. Behind me there was a bright mural depicting an outdoor scene that covered the entire wall with a similar mural on the far wall of the room. The gentleman that greeted me was looking very dapper in his black slacks, white jacket and black bow tie. My server was looking lovely in a similar uniform except that she wore a black vest without a jacket. I knew what I wanted before I received the menu, so I didn't bother to look it over too much, but from what I remember they have a pretty wide selection of breakfast options. I was glad to see that they had a Belgian waffle with strawberry compote (no whipped cream please!) and warm maple syrup, which I ordered with a cup of coffee. My breakfast came out rather quickly which was nice since I needed to get to work, but I was surprised by what I saw. There was a teeny tiny dollop, maybe half a teaspoon of strawberry preserve in the middle of my waffle. First of all strawberry preserves does not equal compote, and second, why so stingy? The waffle itself was sad too since it was soggy. When the bill came I damn near fell out of my chair. $6 for a plain cup of coffee?!?! Yes, this is a hotel restaurant, but that's ridiculous. The coffee tasted very good, but come on! During the course of my breakfast, two different manager types in suits came to check on me a total of 3 different times. If you're keeping track, that's four different people who wanted to make sure I was happy. I wish the food matched the level of service. 5 stars for atmosphere and service 2 stars for disappointing breakfast and outrageously priced coffee Average = 3.5 stars
(3)Justin S.
The Hilton hotel recommended the grill room as a nice place close by the convention center area. It was a short walk. The live music was a nice touch, upbeat jazz. It helped the place not seem so stuffy. Definitely a very upscale place with a menu to match, but I didn't think it was overpriced. Actually would consider it a good value for fine food and entertainment. I had the Diver scallops and my wife had the rib eye steak. I can't remember what the rest of our table had but we all felt like we had great meals. The only downside to the evening was our waiter. Don't get me wrong he did a great job of taking care of us. He just seemed a little put out that we didn't order a bunch of apps and a bottle or 2 of wine. We had a group of 8 and we had come from a cocktail party with light munchies. We had a couple of glasses of wine but skipped the apps. He must have asked me 3 times "sir,... are you sure you don't want a couple of bottles of wine and some apps?". Normally yes.... But just so happened, not that night. I still give four stars and would highly recommend. It had the feel of a great kept secret.
(4)Chelsea B.
I stayed at this hotel and had delightful brekkies at the Grill Room... delicious eggs, blueberry pancakes, and incredible scones served to the table. Mmmm. But the dinner I experienced was disappointing. So disappointing, in a town where food rules. We started with a ravioli appetizer, which was served with a broth which I believe was simply the unseasoned, unaltered juice from a tomato. Bleh. This was followed by the grouper, a fish I normally love, to be served with a parmesan risotto. The fish and the risotto were nearly inedible. Both were cooked well, but the flavor? Completely non-existent. I spent several minutes wildly trying to flag down our server, begging for the salt shaker. I am fairly certain that neither the fish nor the risotto had been seasoned AT ALL. I have my suspicions that the risotto was missing the promised parmesan, or at least sufficient parmesan to impart any flavor. Did the chef bother to taste anything before sending it out to customers? Doubtful. I was starving, but couldn't finish the fish -- it just would not go down. I was sad to have wasted a meal in New Orleans on this restaurant.
(2)Sylvia L.
Great food and phenomenal service. This was my first time at The Grill Room and while it started off less then stellar, by the end of our meal I was pleased. The experience started off on the wrong foot when the waiter informed me that they were out of Tito's vodka after confirming that they did carry it. However, things like that happen and that did not affect my opinion as much as the two appetizers that left a bad taste in my mouth. The lemon fish crude and the blue crab gratin were both recommended and highly missed the mark. The lemon fish had a very fish after-taste and the blue crab gratin lacked any taste what so ever. After reluctantly devouring my second bite of each appetizer I began to dread the rest of the meal concerned that the chef's sense were off tonight. But then the beet salad with pork belly came out for me and the pork and oyster gumbo arrived for my fiancé'. Both second courses were amazing and were full of flavor and when our entree's arrived (roasted redfish and the duck) I was very pleased with everything and the impression that the chef left with me. The fish was light and cooked to perfection with a pickled cucumber salad that complimented the various sauces that were provided with the fish. Lastly, the tempura banana bread pudding with a side of vanilla ice cream was heaven on a plate. While the vanilla ice-cream was not part of the dessert adding it to our bread pudding pulled everything together and ended our dinner on a great note. The service was great through out the meal. Our waiter David was attentive and friendly and overall provided a great experience for us. Also, kudos to the rest of the service staff, from the guy assisting David (maybe Roger?) and the food runners who were all very friendly and helpful.
(4)Leah F.
Came here with my dad while staying at the Windsor. First of all, we had a $150 gift card to this place, compliments of the Windsor. We got the gumbo and it was magnificent! We were also not disappointed with our enters and the deserts. The staff was super friendly and quick with their service. I would highly recommend and I will definitely be returning soon.
(5)Phantom Critic X.
The Grill Room is one of the places I send people to try to get them away from fried foods and touristy "Cajun" fare that doesn't even represent New Orleans. The Grill Room, in my opinion, is closer to the mark and deserves a spot right up there with the big boys: August, Commander's, and the like. The wait staff is helpful, appropriate, polite, talkative, and funny. The décor is beautiful; the restaurant is contiguous with the first-rate hotel that it's a part of, and it is decorated to have a great atmosphere and to resemble and elegant British dining establishment. My fiancée and I were wined and dined all the way through our experience and allowed to savor the meal the way it should have been. It was the perfect accent to our two-night stay at the Windsor Court for our engagement. My heirloom tomato salad was crisp, fresh, and fun to eat. It was a nice departure from the typical restaurant salad, and it was somehow both luxurious and hipster rustic at the same time. But it was my bacon-wrapped pork tenderloin with maque choux that ruled the day. I don't know how the chef got the pork to be so soft and tender. In addition, I felt like it was laced with a secret ingredient that makes you wake up in the night and crave it. I'm not sure I've ever had such a nice blend of texture and taste at any point in my life previously. I know it sounds exaggerated, but I'm not kidding. I appreciated the maque choux as well. The Grill Room did a lot of justice and put a nice spin on this underappreciated southeast Louisiana side dish. My fiancée had beef medallions with mashed potatoes and bone marrow. When I asked her how was it, she replied, "It's delicious, and if we weren't in a fancy place, I'd lick the plate." Our desserts were colorful, tasty and fun to eat. So was the second dessert with champagne that house gave us for our engagement. Yes, I'll agree with the others that the Grill Room was a little pricey. But it's a great place. If you were in New York or San Francisco, you all wouldn't be complaining. It's time for tourists (and some New Orleanians) to put their big-girl pants on and accept the fact that good food and great dining cost money. Get your brains to turn around and get out of the grease pits of the fried-shrimp establishments and treat yourselves with a little respect. The same goes for those of you complaining about the portions. Just because we're in fat America doesn't mean you have to BE fat America. Read food articles; watch the Food Channel; it takes about ten seconds to realize that none of the truly fine restaurants serve huge portions anymore. We should all be thanking the Grill Room for doing what is right, for sticking to its guns and coming up with fine cuisine without doing what everyone else does in creating a false, piggish picture of New Orleans and its indulgent tastes. In the long run, it's places like the Grill Room that will put this town back on its feet and demand respect from the sad and boring outside world. The Grill Room: go there.
(5)christopher w.
Had breakfast here 2 mornings while staying at the hotel. Food is very good, but service is so slow. Never refill their so small coffee cups. Servers disappear for forever. We've done it twice because of convenience for us being in the hotel, but like the hotel, won't be back.
(2)Debra H.
We had a late check out from our room at the Windsor Court and had about two hours before we needed to leave for our flight. We decided to stay at the hotel and eat at The Grill Room. The dining room itself is beautiful. Large painted murals on each end of the restaurant, restaurant was clean and classy. Server was great (unlike our experience at Cochon), (AWILLIAMS) on receipt. She was very nice, didn't rush us, brought us everything we ordered in a timely manner. We ordered: Sazerac Cocktail and a glass of Pinot. Bottle is brought to your table so you can see what you are getting, a nice healthy pour to taste the wine. All good. For lunch (three of us) we ordered corn soup, the chicken breast entree, a Windsor Court salad, and the Windsor Court burger. Also ordered two coffees which were French Press and shared the Peach Melba dessert. Would not order the burger again, nothing special but the chicken entree, salad and soup were all excellent. Not a restaurant we would've sought out in NOLA but it was convenient and we had a great experience.
(4)Kennie G.
This place is so uppity. But it's in a really nice hotel, so that's to be expected. My friends and I were trying to get into a different nearby restaurant, but with a line wrapped around the a block, 90+ degree weather, and full day ahead, we decided to ditch the line and wandered down the block in search of some place to eat breakfast. That's how we found The Grill Room. Walking in, we were very taken aback by (and underdressed for) the Polo Lounge, which is the downstairs restaurant. The Grill Room is a bit more relaxed, but not much. Anyway, onto the dining. The brunch menu is pretty straightforward and offers a good variety of the classic sweet/savory brunch fare. We dined on shrimp and grits, bananas foster French toast, hangar steak and eggs, and eggs benedict. The whole table had rave reviews for the food. The complaints I had though, were that the service was very slow. It was not busy in the grill room, but there was a long wait for everything. The other thing was the price tag! One of my friends got the French toast, eggs, bacon, and a mimosa and it ran her about 50 bucks. It was a good experience with the live band and all, but I don't know if this is a place I would return.
(3)Sue R.
Not sure what's going on at the Grill Room, but upper management need to wise up and understand that saving a bit of money by cutting staff is going to drive away customers. That's all I can assume that is happening. I've been here many times experiencing great food and service, but just last a couple of tables were so frustrated they got up and left. The staff were very friendly and apologetic, but the problem is not theirs. Please wise up managers. You are losing customers
(2)J T.
Breakfast. I ate here because this was in the hotel. Not disappointed. I ordered coffee, orange juice and eggs Benedict. Orange juice is freshly squeezed. Coffee pretty solid. Eggs Benedict up there with some of the best. The eggs poached perfectly, firm white, runny yolk. Hollandaise sauce was perfectly smooth, tasty. Just the right balance-even had a tang that is uncommon. Thick slices of Canadian bacon and a nicely toasted English muffin. The potatoes were seasoned, but I couldn't finish them off as I was too busy with my Bene. Service was excellent, but to be expected for a fancy place. Only complaint is the price tag, not an amount I would spend for any breakfast. Special occasion for the setting, service and decor-sure, why not?
(5)Linh N.
One of the best meals I've had in New Orleans. This restaurant is set in French Colonial style decor, with paintings of still potraits that brings a diner back to the 1700s. The furniture is of dark wood witih embroidered silk red seat cushions. The ladies' room has individual bathrooms and has a beautiful old vintage vanity table that I'd want to steal. The meals range from $12-135 for appetizers and $23-62 for the main course. I started off with the foie gras, which was rich, fatty and good. My main meal--seared diver scallops was the highlight of my life. Not my dinner, but my life. The scallops were soft, pillowy, and indulged in my mouth. It was so rich, so tender, so good. As far as the sides, the risotto wasn't my cup of tea. The service was incredible. The server knew what she was doing, and I've never seen a place setting with so many silver engraved utensils next to it. Throughout our night, the bow-tied pianist played many soothing melodies to entertain us. Overall, this is a fancy restaurant. Great food, great service, expect to wear something nice.
(5)Kristine A.
My girlfriend and I visited this restaurant for a romantic dinner after a long touristy filled day. The ambiance was fantastic -- smooth sounds of Jazz filled the air and the food was mind-blowingly delicious. You have to try the pork belly croutons - SO GOOD. The service was lovely as well. Highly recommended!
(5)Denise D.
Service was spectacular from Antonia and the pulled pork gumbo was the BEST gumbo we had while in New Orleans. It was delicious. The mimosas were also great, but our entrees were just so so. My steak was so overcooked it was hard to chew so I only took 2 bites. They did offer another, but I had sort of lost my appetite and just kicked myself for not getting another bowl of gumbo. My daughter's grouper had no acid whatsoever, so it was lacking as well. Not awful, but far from memorable. I asked if Daniel Causgrove was in the kitchen as he was a chef I had met at the Atlanta Food and Wine Festival and he made a great dish there and they just said. "yes". He had given me his card and said to say hello when we came for a visit, but I don't think this was ever communicated to him in the kitchen. Better places to eat in NO, but if they have the pulled pork gumbo (it was a daily special), do hit them up.
(3)Shercole K.
So, I took myself on a date. "We" had a great time!!!! I truly enjoyed the dining experience! I walked in to hello Ms. and sat at a table facing the city. The light, the life, the beauty made me happy sitting in that room. The waiter made suggestions and helped me out (being I had no clue what things on this special menu said). I made my order and then complimentary tasted of something with crab-meat in it from the Chef... In my head I said.... Shercole you are important and FINALLY someone else knows it. Then they brought out an assortment of breads, omg it was three different types. It took everything in my soul not to eat them all. My appetizer then came out, I forgot the exact name but it was like a soft-shell crab with other greatness on it. Then my meal came out... What a meal it was... Poule Rouge... mmm talk about yumminess with truffles. I actually had to hold the need to do my happy food dance deep inside my soul. Then.... the chef came out did you enjoy the food and telling me about he just designed this dish today... Once again in my head... Finally people understand my level of awesome. Note: I'm sure he originally came out for the fancy lady at a couple tables over, but HEY he still talked to me. I didn't order a dessert, but still brought out some chocolates for me. Caramel, deep rich chocolate and etc. Talk about mmmmmm. I was feeling a little extra so I ordered some tea. They brought out their fancy tea pot and cup with a jar of honey... I sat there and sipped my Chamomile tea in bliss, because this was possibly the best tea I ever had and I'm a hardcore tea drinker. I definitely had a absolutely great experience. It's not cheap but if you can treat yourself, you should make this happen. Great place to bring the sexy person inside you on a date.
(5)Toofoxy Keisha D.
The ambiance was lovely and the service was excellent. The music was great too, but I expected more from the food. The portions were too small; New Orleans is known for great food, music and drinks. The dropped the ball on the food; It was missing the special New Orleans "bounce".
(3)New Orleans F.
Fabulous ambiance, entertainment by vocalist Robin Barnes was delightful...but lacking in almost everything else. Food was overprice, portions were extremely small and taste was not exceptional. Thought we could share a dessert...boy were we wrong! Even the coffee was weak. Went to enjoy the entertainment and it was fantastic....next time we'll only go for the entertainment & cocktails and skip dinner.
(2)Lily L.
Oh no...went there for Christmas dinner. some things were good others kind of questionable. Service was just okay. The price was $110. per person. Smallest portions in the known universe. I never complain about portion size but this was absurd. The dessert was pretentious and way too obvious . More horrible... the waiter charged us for an extra dinner. We were three, he charged us for four. With tax and tip that was $150.00. 0vercharge. He was shockingly unrepentant, perhaps he did this to everyone ans is nonplussed when someone notices. the food was good ,not great...the overcharging ruined everything. If you are going to pay this kind of dough...go to Restaurant R'evolution or Coquette and get a real meal with enough portion size. Just not good enough.
(2)Tanya B.
This is a late review from my experience at Christmas. I was too stunned to write a review at the time. My husband and I spent the week of Christmas in New Orleans and had a fabulous time. The only blotch on the trip was our Christmas dinner at The Grill Room. The service was 0 stars. The food was 0 stars. Our waiter was arrogant and lacked any semblance of customer service or courtesy. The Red Fish I had was disgusting, in fact the tiny tid bit of fish that they served (portions were ridiculously small) was not even eaten completely. The soup was the only thing worth eating for me. My husband had the duck and said it was delicious but again the portion size was negligible. The drinks were good although you can't really mess up a bottle of wine or a vodka tonic. All in all a most disappointing experience especially since it was a special occasion. I wish we had just gone down to Oceana and had some delicious cajun food and a beer. We will not be back and will not recommend to our friends.
(1)Thomika S.
I visited the Grill Room for my second Reveillon dinner. I have always had good experiences at the Windsor Court Hotel which is where the Grill Room is located. I have been to Le Salon several times for afternoon tea and each has been a delightful experience. For me, the Windsor Court has become synonymous with elegance, top notch service, and great food so my expectations were high. For the Reveillon dinner, I was dining with a party of nine. We were seated in what I suppose is considered a semi-private room. The ambiance and decor certainly lived up to my expectations of elegance. Simply put, it was beautiful. The Reveillon dinner consisted of 3 courses. However, we were treated to an amuse bouche of a marinated duck breast which was delicious. I ordered the risotto with parmesan and black winter truffles for the appetizer, crispy skin snapper with shrimp and red quinoa for the entree, and almond pound cake with melon and frozen yogurt for dessert. I enjoyed the risotto the most. That's not to say the rest of the meal was bad - it wasn't. I was pleasantly satisfied, just not WOWED! And to be honest, i was a bit disappointed with the dessert portion. The pound cake was a bit on the dry side and was only slightly larger than a Reese's peanut butter cup. But I found the melon and yogurt refreshing. I also have to give them points for allowing us to substitute the dessert from the chefs tasting menu at no additional charge. Since i'm not a fan of peanut butter dessert, I passed, but those of us who did order it seemed to enjoy it. I don't think I would do another Reveillon dinner at the Grill Room. It was priced at $55 and then include a $6 cafe au lait (seriously?) and tax/tip leaves me with an $80 tab. I'm not complaining as the experience overall was very nice. But I kind of want a little more bang for my buck in the taste department if I'm spending that much on one meal. The service and ambiance were excellent, so I would be willing to give it another shot. But the afternoon Tea at Le Salon still remains my favorite thing about the Windsor Court.
(3)Jessica R.
Suuuuuper fancypants kind of place. Walking into the Windsor Court motel is like going through a portal to the parallel universe where we're all fabulously wealthy. It's fun to get dressed up and go here; the service is excellent, the surroundings are opulent, the roses are beautiful. They apparently do high tea here, but I'm not sure when. If you're going to the restaurant, you can valet park your car -- they'll validate your parking. Which, of course, is always a bonus.
(4)Lee B.
2 stars to be nice. It is the holiday. I wish I had seen the other review from last night. We had the same experience. Although they did not charge us for an extra plate. Incredibly small portions. I thought about eating again after dinner. It started while we were waiting for our table. In the bar. I asked for a glass of water and the server agreed to bring it and then just went to the next table and stood chatting with the patron at another table for a good 10 minutes. Turned out to be a moot point as they came to take us to our table. The service there started out OK. Then went to indifferent. At $110 per plate I should not have to flag the server down for a coffee refill. They solved that by leaving the pot pf coffee on the table to get cold. For the appetizer we had the short ribs and the scallop. The short rib was the best part of the meal. The scallop was fishy tasting. Soup and salad OK. For the entree we had the Strip. Not even close to the best steak I have ever had. It was good but not memorable. My wife's steak was under-cooked. Get this, they took the steak back for more heat and then brought it out with the same sides. I mean it was a mushroom cake. She had taken a bite and they cleaned it up and reserved it. She did get a new onion though. The manager checked on us so kudo's there. Dessert? Well I just had a resentment by then. My Christmas wish would have been to make reservations elsewhere. It was however, a learning experience.
(2)Greg M.
After passing by here hundreds of times, finally decided to give The Grill Room a try for a leisurely late Saturday afternoon lunch. Glad we did! What we found was a luxurious dining room that rivals the best in the city, with service to match. The chef sent out a complimentary lump crab starter, to go with the homemade rolls served with house-made butter topped with Hawaiian sea salt. Very classy touch, especially at lunch time! My date opted for the classic salad, which was delicious with a very light dressing, that was described as "thousand island-like", but so much better than that. I went with the crab club sandwich with truffle fries. Awesome! The manager stopped by to ensure everything was great, and indeed it was!
(4)Cody H.
This was a nice experience. We went here on a cold, rainy night and it was nice. The atmosphere is old and dated, but it fits the hotel. The staff was great and the meals were good. Our apps were average at best, but we did enjoy the rest of the meal including the dessert. I don't think we will go back, but not because of a bad experience, just because it was one of the places in New Orleans that you need to try at least once.
(4)Sylvia L.
Great food and phenomenal service. This was my first time at The Grill Room and while it started off less then stellar, by the end of our meal I was pleased. The experience started off on the wrong foot when the waiter informed me that they were out of Tito's vodka after confirming that they did carry it. However, things like that happen and that did not affect my opinion as much as the two appetizers that left a bad taste in my mouth. The lemon fish crude and the blue crab gratin were both recommended and highly missed the mark. The lemon fish had a very fish after-taste and the blue crab gratin lacked any taste what so ever. After reluctantly devouring my second bite of each appetizer I began to dread the rest of the meal concerned that the chef's sense were off tonight. But then the beet salad with pork belly came out for me and the pork and oyster gumbo arrived for my fiancé'. Both second courses were amazing and were full of flavor and when our entree's arrived (roasted redfish and the duck) I was very pleased with everything and the impression that the chef left with me. The fish was light and cooked to perfection with a pickled cucumber salad that complimented the various sauces that were provided with the fish. Lastly, the tempura banana bread pudding with a side of vanilla ice cream was heaven on a plate. While the vanilla ice-cream was not part of the dessert adding it to our bread pudding pulled everything together and ended our dinner on a great note. The service was great through out the meal. Our waiter David was attentive and friendly and overall provided a great experience for us. Also, kudos to the rest of the service staff, from the guy assisting David (maybe Roger?) and the food runners who were all very friendly and helpful.
(4)Leah F.
Came here with my dad while staying at the Windsor. First of all, we had a $150 gift card to this place, compliments of the Windsor. We got the gumbo and it was magnificent! We were also not disappointed with our enters and the deserts. The staff was super friendly and quick with their service. I would highly recommend and I will definitely be returning soon.
(5)Cheryl B.
Robin Barnes is truly a delight to listen to in the Grill Room as you sip a cocktail and enjoy the classic ambiance of the chic lounge area. I would highly recommend for anyone whether you are a local or a visitor to visit and listen to Robin Barnes entertain you with her fabulous repertoire of music.
(5)Kristine A.
My girlfriend and I visited this restaurant for a romantic dinner after a long touristy filled day. The ambiance was fantastic -- smooth sounds of Jazz filled the air and the food was mind-blowingly delicious. You have to try the pork belly croutons - SO GOOD. The service was lovely as well. Highly recommended!
(5)Phantom Critic X.
The Grill Room is one of the places I send people to try to get them away from fried foods and touristy "Cajun" fare that doesn't even represent New Orleans. The Grill Room, in my opinion, is closer to the mark and deserves a spot right up there with the big boys: August, Commander's, and the like. The wait staff is helpful, appropriate, polite, talkative, and funny. The décor is beautiful; the restaurant is contiguous with the first-rate hotel that it's a part of, and it is decorated to have a great atmosphere and to resemble and elegant British dining establishment. My fiancée and I were wined and dined all the way through our experience and allowed to savor the meal the way it should have been. It was the perfect accent to our two-night stay at the Windsor Court for our engagement. My heirloom tomato salad was crisp, fresh, and fun to eat. It was a nice departure from the typical restaurant salad, and it was somehow both luxurious and hipster rustic at the same time. But it was my bacon-wrapped pork tenderloin with maque choux that ruled the day. I don't know how the chef got the pork to be so soft and tender. In addition, I felt like it was laced with a secret ingredient that makes you wake up in the night and crave it. I'm not sure I've ever had such a nice blend of texture and taste at any point in my life previously. I know it sounds exaggerated, but I'm not kidding. I appreciated the maque choux as well. The Grill Room did a lot of justice and put a nice spin on this underappreciated southeast Louisiana side dish. My fiancée had beef medallions with mashed potatoes and bone marrow. When I asked her how was it, she replied, "It's delicious, and if we weren't in a fancy place, I'd lick the plate." Our desserts were colorful, tasty and fun to eat. So was the second dessert with champagne that house gave us for our engagement. Yes, I'll agree with the others that the Grill Room was a little pricey. But it's a great place. If you were in New York or San Francisco, you all wouldn't be complaining. It's time for tourists (and some New Orleanians) to put their big-girl pants on and accept the fact that good food and great dining cost money. Get your brains to turn around and get out of the grease pits of the fried-shrimp establishments and treat yourselves with a little respect. The same goes for those of you complaining about the portions. Just because we're in fat America doesn't mean you have to BE fat America. Read food articles; watch the Food Channel; it takes about ten seconds to realize that none of the truly fine restaurants serve huge portions anymore. We should all be thanking the Grill Room for doing what is right, for sticking to its guns and coming up with fine cuisine without doing what everyone else does in creating a false, piggish picture of New Orleans and its indulgent tastes. In the long run, it's places like the Grill Room that will put this town back on its feet and demand respect from the sad and boring outside world. The Grill Room: go there.
(5)christopher w.
Had breakfast here 2 mornings while staying at the hotel. Food is very good, but service is so slow. Never refill their so small coffee cups. Servers disappear for forever. We've done it twice because of convenience for us being in the hotel, but like the hotel, won't be back.
(2)Debra H.
We had a late check out from our room at the Windsor Court and had about two hours before we needed to leave for our flight. We decided to stay at the hotel and eat at The Grill Room. The dining room itself is beautiful. Large painted murals on each end of the restaurant, restaurant was clean and classy. Server was great (unlike our experience at Cochon), (AWILLIAMS) on receipt. She was very nice, didn't rush us, brought us everything we ordered in a timely manner. We ordered: Sazerac Cocktail and a glass of Pinot. Bottle is brought to your table so you can see what you are getting, a nice healthy pour to taste the wine. All good. For lunch (three of us) we ordered corn soup, the chicken breast entree, a Windsor Court salad, and the Windsor Court burger. Also ordered two coffees which were French Press and shared the Peach Melba dessert. Would not order the burger again, nothing special but the chicken entree, salad and soup were all excellent. Not a restaurant we would've sought out in NOLA but it was convenient and we had a great experience.
(4)Kennie G.
This place is so uppity. But it's in a really nice hotel, so that's to be expected. My friends and I were trying to get into a different nearby restaurant, but with a line wrapped around the a block, 90+ degree weather, and full day ahead, we decided to ditch the line and wandered down the block in search of some place to eat breakfast. That's how we found The Grill Room. Walking in, we were very taken aback by (and underdressed for) the Polo Lounge, which is the downstairs restaurant. The Grill Room is a bit more relaxed, but not much. Anyway, onto the dining. The brunch menu is pretty straightforward and offers a good variety of the classic sweet/savory brunch fare. We dined on shrimp and grits, bananas foster French toast, hangar steak and eggs, and eggs benedict. The whole table had rave reviews for the food. The complaints I had though, were that the service was very slow. It was not busy in the grill room, but there was a long wait for everything. The other thing was the price tag! One of my friends got the French toast, eggs, bacon, and a mimosa and it ran her about 50 bucks. It was a good experience with the live band and all, but I don't know if this is a place I would return.
(3)Sue R.
Not sure what's going on at the Grill Room, but upper management need to wise up and understand that saving a bit of money by cutting staff is going to drive away customers. That's all I can assume that is happening. I've been here many times experiencing great food and service, but just last a couple of tables were so frustrated they got up and left. The staff were very friendly and apologetic, but the problem is not theirs. Please wise up managers. You are losing customers
(2)J T.
Breakfast. I ate here because this was in the hotel. Not disappointed. I ordered coffee, orange juice and eggs Benedict. Orange juice is freshly squeezed. Coffee pretty solid. Eggs Benedict up there with some of the best. The eggs poached perfectly, firm white, runny yolk. Hollandaise sauce was perfectly smooth, tasty. Just the right balance-even had a tang that is uncommon. Thick slices of Canadian bacon and a nicely toasted English muffin. The potatoes were seasoned, but I couldn't finish them off as I was too busy with my Bene. Service was excellent, but to be expected for a fancy place. Only complaint is the price tag, not an amount I would spend for any breakfast. Special occasion for the setting, service and decor-sure, why not?
(5)Corinne T.
Fantastic service, beautiful restaurant, amazing dinner. We had a client event in a private room. Very attentive service, Only thing is I wish the dessert was a little better but everything was wonderful! Ordered the filet, spring salad, grilled vegetables, risotto, key lime tart
(5)Shercole K.
So, I took myself on a date. "We" had a great time!!!! I truly enjoyed the dining experience! I walked in to hello Ms. and sat at a table facing the city. The light, the life, the beauty made me happy sitting in that room. The waiter made suggestions and helped me out (being I had no clue what things on this special menu said). I made my order and then complimentary tasted of something with crab-meat in it from the Chef... In my head I said.... Shercole you are important and FINALLY someone else knows it. Then they brought out an assortment of breads, omg it was three different types. It took everything in my soul not to eat them all. My appetizer then came out, I forgot the exact name but it was like a soft-shell crab with other greatness on it. Then my meal came out... What a meal it was... Poule Rouge... mmm talk about yumminess with truffles. I actually had to hold the need to do my happy food dance deep inside my soul. Then.... the chef came out did you enjoy the food and telling me about he just designed this dish today... Once again in my head... Finally people understand my level of awesome. Note: I'm sure he originally came out for the fancy lady at a couple tables over, but HEY he still talked to me. I didn't order a dessert, but still brought out some chocolates for me. Caramel, deep rich chocolate and etc. Talk about mmmmmm. I was feeling a little extra so I ordered some tea. They brought out their fancy tea pot and cup with a jar of honey... I sat there and sipped my Chamomile tea in bliss, because this was possibly the best tea I ever had and I'm a hardcore tea drinker. I definitely had a absolutely great experience. It's not cheap but if you can treat yourself, you should make this happen. Great place to bring the sexy person inside you on a date.
(5)Toofoxy Keisha D.
The ambiance was lovely and the service was excellent. The music was great too, but I expected more from the food. The portions were too small; New Orleans is known for great food, music and drinks. The dropped the ball on the food; It was missing the special New Orleans "bounce".
(3)New Orleans F.
Fabulous ambiance, entertainment by vocalist Robin Barnes was delightful...but lacking in almost everything else. Food was overprice, portions were extremely small and taste was not exceptional. Thought we could share a dessert...boy were we wrong! Even the coffee was weak. Went to enjoy the entertainment and it was fantastic....next time we'll only go for the entertainment & cocktails and skip dinner.
(2)Lily L.
Oh no...went there for Christmas dinner. some things were good others kind of questionable. Service was just okay. The price was $110. per person. Smallest portions in the known universe. I never complain about portion size but this was absurd. The dessert was pretentious and way too obvious . More horrible... the waiter charged us for an extra dinner. We were three, he charged us for four. With tax and tip that was $150.00. 0vercharge. He was shockingly unrepentant, perhaps he did this to everyone ans is nonplussed when someone notices. the food was good ,not great...the overcharging ruined everything. If you are going to pay this kind of dough...go to Restaurant R'evolution or Coquette and get a real meal with enough portion size. Just not good enough.
(2)Richard M.
After getting hassled by another local restaurant about Christmas reservations, we decided to take a stab at the Grill Room which, until my recent visit, was highly recommended and thought of. Was I wrong. We arrived precisely at 2:00 PM and were quickly shown to the table. We were quickly greeted by the waiter and quickly encouraged to order. We were encouraged to quickly eat and drink our drinks . . . get my drift. Rushed is not the word for it. This was not a pleasant dining experience. The waiter was either homophobic or so inexperienced that he didn't know how to manage my partner and me. Extremely uncomfortable with the two of us. Very disappointing. We ordered. Food was lacking in taste and the portions couldn't have been smaller. The appetizer was a venison carpaccio. It was OK. The entree was absolutely dreadful. I had red fish and the piece delivered to our table was so small that I considered wrapping it up to bring home for my cats. This for $110.00? Give me a break. This is definitely a restaurant in New Orleans that is resting on its laurels from years ago. I paid the bill. The server brought the bill back to the table and charged me $3.60. Yes, that's what they ran my debit card for. I pointed the mistake out and they reran my debit card for 360.00, which was the amount of the bill. They ran my debit card again for 420.00 which was inclusive of gratuity and drinks. Needless to say, this wreaked havoc on monies available in my bank account. It was an absolute mess. I'll never eat at this restaurant again. It's not fine dining, I assure you. Try going to Restaurant August if you want a good dining experience in New Orleans. Take it from a local, the Grill Room isn't worth your time, money or satiating a good appetite for fine dining.
(1)matt d.
the food is not very flavorful, yet very expensive. seems to cater to an older, senior crowd. old school dining but not in a classic, timeless way...more of an hamfisted '80s way. leave it to the curb.
(2)Guy C.
Great for breakfast. Can't comment on other day-parts as we did not experience. They have unique way of serving the smoked salmon: wrapping it around balls of cream cheese. Served with a bagel, capers and red onion.
(4)Nita J.
Just had a delightful steak and everything was excellent - food, service and setting..this is the first time I have eaten all my steak in a long time. Hotel is wonderful also. We will eat here again, for sure.
(5)Bert C.
Attentive service and food so good you want to lick the plate! Enjoyed dinner & then lunch. Both exeptional meals. Look forward to returning.
(5)Keith R.
Excellent service and food. Treated ourselves for our 2nd last day of our dual city visit to the states. Really enjoyed the food and atmosphere here. Go try it.
(4)